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Wirefree Frequently Asked Questions

Bells Only Intruder Alarm System

"Bells Only" refers to the type of intruder alarm, burglar alarm, or fire alarm system that uses audible and visual signaling only, i.e. an external Siren and Strobe and is not connected to any monitoring station. Such burglar and intruder security systems can still be registered with the Police but it is optional and police response is dependant upon a neighbour or passer by hearing your alarm ringing and raising the alarm.

Monitored Alarm Systems

Monitored Wireless Alarm Systems

Monitored systems are linked by your phone line (or, in the case of high security systems, phone line and wireless transceiver) to a remote Monitoring Station. Each time the alarm is set, unset or activated signals are sent to the call centre.

For all alarm activations, the call centre will first try to contact the protected premises and then, if they cannot get a satisfactory response, they will call keyholders. A password is used to ensure security of communication with the Monitoring Station.

Keyholders

For monitored intruder and fire alarms a minimum or 2 keyholders are required. Keyholders are people who do not live at the alarmed premises but have access to it. For commercial premises keyholders can be the owner (provided they don't live at the premises), Store Manager, etc. For residential premises keyholders are neighbours or friends/family living locally.

If the alarm is activated the monitoring station will call the keyholders who will then be required to attend the premises.

Keyholders must live within 20 minutes of the alarmed premises and have their own transport and set of keys to the premises. They must know how to operate the alarm including knowledge of passwords used by the alarm monitoring station.

There are specialist companies available who, for a fee, can act as keyholders.

What does a alarm control panel do?

Wirefree intruder alarm panel

The Control Panel is the heart of the intruder alarm system and contains the microprocessor and electronic circuitry necessary to monitor the various detection circuits (zones) and to initiate an alarm condition in the event of an intrusion into a protected area. It incorporates an internal sounder. It allows all user configurable settings to be programmed

What is a PIR? (passive infra red detector)

Wirefree PIR Detector

PIR's detect movement by detecting changes in heat caused by a person moving within the devices detection zone.

What is a Magnetic Door Contact?

Wirefree door contact

Magnetic Door Contacts are used to protect doors and windows. It will detect when the door or window is opened.

What is a Remote Control?

Wirefree Keyfob

The Remote Control allows you to simply Arm and Disarm your security system from any location (within range) and from outside the property. Most include a panic button facility.

In the event of a power failure will the alarm system continue to operate?

Yes, control panels are supplied with rechargeable back-up batteries fitted. These will power the system (depending upon battery condition and use in the event of a power failure).


 


J P Alarms & Locksmiths Ltd - Head Office: 9b Vulcans Lane, Workington, Cumbria CA14 2NX Tel 01900 870941- Fax 01900 872807
Technical questions? Touch me gently.