Alarm Monitoring
Simply detecting intrusion is not enough. Help must
be summoned without delay. A monitored alarm - connected
to a 24 hour monitoring service is the answer. Traditional
bell-only alarms may alert staff, but outside business
hours they offer little protection. Police forces will
not respond to a ringing bell unless there is evidence
of an offence in progress.
Consequently insurers insist on monitored alarms. These
provide 24 hour, 365 day monitoring by skilled operators
in a remote centre, confirming alarms with sequential,
audio or visual verification, and ensures police, keyholders
or service engineers can be alerted in seconds. False
activations are filtered out, avoiding the risk of losing
police support.
For a small annual fee, most alarm systems can monitored
24 hours a day, 7 days a week. When your system is activated
a message is sent to the Alarm Receiving Centre or "ARC".
The ARC will call the premises to see if you are OK
or a mistake has been with the alarm system, then if
appropriate will call your keyholders and or *police.
*If you require police response please phone for more
info, because of the extra standards and costs involved
.
Speech Dialler
This is the most basic form of Monitoring, if your
alarm is activated it will phone several home or mobile
phone numbers and alert them to the activation of your
alarm system.
Digital Communicator
A digital communicator is a device that connects your
alarm to the phone line and sends alarm messages to
the ARC. (some alarm panels have built in digital communicators)
On the above Telephone line is not monitored so
if the phone line is cut or damaged then no signals
can be sent.
DualCom
DualCom plus is a totally integrated dual-signaling
device using both telephone and radio paths. This combination
ensures an alarm signal can be transmitted despite deliberate
or accidental failure of either path.
WHY CHOSE DUALCOM PLUS?
- Offers advanced protection for people and property
- Costs less to install and run on an annual basis
than any other dual-signaling device
- Transmits alarm signals end-to-end thus eliminating
the potential delays associated with text messaging
(SMS) as used by other similar products
- Uses the low-traffic, high speed and secure Vodafone
Data Network (typically 3 seconds to ARC)
- Five-minute polling on telephone or radio path
in the vent of signal-path failure
- Conforms to ABI (Association of British Insurers)
requirements by indicating signal-path failure locally
- Conforms to Police standards (ACPO & DD243)
and Inspectorate requirements
- Complies to Grade 4 for maximum insurance approval
- DualCom currently protects national supermarket
chains, high street pharmacies, jewellery chains as
well as other high risk independent stores, offices
etc.
Redcare and redcare home
monitoring
redcare offers the most secure form of alarm monitoring
available. The service provides continuous monitoring
of a BT telephone line that links a professionally installed
alarm system on a customer’s premises to an Alarm
Receiving Centre (ARC). The result is continuous protection
of our customers' property, every second of the day,
365 days a year.
Unlike other alarm monitoring services, redcare both
alerts the Alarm Receiving Centre when it detects a
line cut AND provides encryption to prevent the substitution
of equipment or "spoofing" (emulation) of
line conditions. This is why redcare is the most secure
system of its kind.
- redcare is a Secured By Design product and as such
has gained Police Preferred Specification status.
This was achieved after testing against and meeting
the highest grade (Grade 4) of European Standard 50131.
- No need for an extra telephone line (a Modem Compatible
Device may be required if fax and data services are
to be used on same line).
- Active, continuous 2-way monitoring – 24 hours
a day, every day of the year.
- High-speed alarm transmission summons help within
a matter of seconds.
- Alarm signals can be delivered to the ARC even when
the phone is in use.
- Encrypted signals which cannot be replicated.
- Instant detection if your phone line has been cut.
- Our duplicated network ensures the highest levels
of resilience.
- No additional call charges.
- No added reprogramming costs, which may be necessary
in areas affected by code changes.
redcare gsm
redcare gsm combines a secure redcare land line connection
with a GSM radio backup path. In the event of a line
cut it enables alarm systems to be monitored by the
radio path.
If the BT land line fails, the ARC will receive a communication
failure message. The GSM path will continue to communicate
with the alarm receiving centre, sending any subsequent
alarms.
redcare gsm is capable of sending a confirmed activation
if either the primary land line or secondary radio path
is lost, regardless of which one is lost first.
POLICE ATTENDANCE
For security systems there are three
levels of police intervention.
- LEVEL 1 Immediate
- LEVEL 2 Police response is desirable but attendance
may be delayed, e.g. due to resource availability.
- LEVEL 3 No Police attendance, keyholder response
only.
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